Reply To: Native Instruments Christmas Season Deals, Sales €/$25 Voucher Code

[Kirean]

I truly wonder why it’s so hard to appreciate your customers and truly build loyalty by treating them with even minimal respect instead of throwing rocks at them?

Sometimes it’s truly baffling that companies seem to be actively trying to get rid of the customers that have injected money into their business on a consistent basis, instead of you know, keeping them around for future as well…

Of course, all within reason. I don’t think the consumer should be able to ‘black mail’ or guilt trip with their transactions, but if someone has kept buying your old and new stuff, I’d figure “losing” a few bucks is worth keeping their continued business instead of alienating them off completely.

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