Reply To: Karanyi Customer Experience. Caveat Emptor.

[Kirean]

Pardon my French, but holy shhhhiiiiiieeeet.

Company gets the easiest chance for free good PR on a silver platter and apparently throws it in the trash.

In general, what’s wrong with audio plugin creators/companies and why are so many of them operating in an antagonist way and actively trying to push customers away?

Imagine getting someone who got wronged to say “Yeah, they screwed up at first, but in the end, they did me solid.” Might be just me, but to me that sounds like really good publicity.

Instead, luckily I guess, this really makes being a customer easy when you know which places do not want your money.

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