Native Instruments Christmas Season Deals, Sales €/$25 Voucher Code

[peter]

Native Instruments Christmas Season Deals, Sales and Freebies – a €/$25 voucher to spend on software of your choice until January 5th. Minimum spend is €/$49.

In Europe use the code: HOLIDAY24-EUR

In the US use this code: HOLIDAY24-USD

*Please note that, according to our terms and conditions, e-vouchers cannot be used in conjunction with special offers and hardware offers. The minimum spend to use the $25 voucher is $49. Hardware must be registered by January 22, 2025. Once installed, all products can be used offline.

https://www.native-instruments.com/en/specials/holiday-season-2024/#c1035523

• This topic was modified 1 year, 3 months ago by peter.

LinkedMusicians Founder. Your friend who keeps the beat.

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4

[lamia6]

… and for Canadians use code  HOLIDAY24-CAD  (and its worth $35 CAD) but I think we gotta spend $69 (gonna test it out to find out)

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1

[lamia6]

What a wreck. Don’t have enough, get an error about coupon code requirements, get enough so it should work, coupon code not valid (I tried Canadian, USD and EUR). Click synths for $19 part, get a page showing only Massive X (but that link did work earlier and Massive X was in the cheap-o’s). YMMV, I’m too frustrated trying for now (and questioning if I want software from a place that can’t make an e-commerce site work right)

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2

[lamia6]

Ok went back and figured it out. Voucher only applies to regular priced items and nothing in the sale at all. Kinda useless.

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[GoncaloL]

I love when companies do that

“please as a valued customer here is a voucher that enable you to pay more than usual on our plugins that are always on sale.. here you go thank us later”

once i had a problem with a Klevgrand plugin and contacted them, and the great solution they found out (and with great fanfare) was to give me a voucher of 30% valid for a month not applicable on sale prices, they had their plugins on 50%off sale… so the voucher did increase the prices to 30% off

such a stupid costumer care that i end up never buying anything from them again, just ignore their plugins.. good plugins though

• This reply was modified 1 year, 3 months ago by GoncaloL.

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[peter]

Yeah, sorry @lamia6, I was aware that NI only lets you use vouchers on non-sale items. It would be great if that wasn’t the case. At best, I’ve used it in the past to buy something I really wanted that wasn’t on sale. But the last couple of years, I’ve just let it expire.

LinkedMusicians Founder. Your friend who keeps the beat.

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[Kirean]

I truly wonder why it’s so hard to appreciate your customers and truly build loyalty by treating them with even minimal respect instead of throwing rocks at them?

Sometimes it’s truly baffling that companies seem to be actively trying to get rid of the customers that have injected money into their business on a consistent basis, instead of you know, keeping them around for future as well…

Of course, all within reason. I don’t think the consumer should be able to ‘black mail’ or guilt trip with their transactions, but if someone has kept buying your old and new stuff, I’d figure “losing” a few bucks is worth keeping their continued business instead of alienating them off completely.

1

[peter]

On Kirean said

I truly wonder why it’s so hard to appreciate your customers and truly build loyalty by treating them with even minimal respect instead of throwing rocks at them?

Sometimes it’s truly baffling that companies seem to be actively trying to get rid of the customers that have injected money into their business on a consistent basis, instead of you know, keeping them around for future as well…

Of course, all within reason. I don’t think the consumer should be able to ‘black mail’ or guilt trip with their transactions, but if someone has kept buying your old and new stuff, I’d figure “losing” a few bucks is worth keeping their continued business instead of alienating them off completely.

I have to respectively disagree that NI is disrespectful to their customers. Unless you’re referring to something else beyond the vouchers, I don’t see any basis to consider NI’s vouchers which offer $25 off on regular priced items to be an affront to customers. It’s really just a way to purchase items you want that aren’t on sale, which I’ve done with it in the past. Sure, I’d prefer something like a $10 US voucher on ANY PURCHASE over say $50 US, but I don’t think there’s any reason to take offense.

I’ve been an NI customer since their early days and through the ownership changes, and I’ve found that they’ve been a consistently good company to deal with.  I’ve found the upgrade pricing is a superb value that reflects strong loyalty to their customers. Contrast that Toontrack that forever pulled away upgrade pricing for their flagship product, Superior Drummer for 2.0 customers if they didn’t act within a specified timeframe to upgrade to the latest version. So now those customers must pay the full price to upgrade to SD 3 as if they didn’t own the previous version. Even more of a slap in the face, Toontrack offers reduced pricing for customer of ANY ezDrummer version to upgrade to SD 3. Thatt’s really problematic and incredibly customer disloyal. So, while I own SD 3 and think it’s the best acoustic drum ecosystem there is — and I’m even friends with one of their competitors (Steven Slate) — I don’t have a lot of love for Toontrack’s treatment of customers and wish a competitor like XLN — which treats their customers very well — would displace them.

Most companies tend to over focus on acquiring new customers and don’t spend enough effort retaining and rewarding their existing customer base. I’ve never found NI to have fallen into that trap.

If you want to find some really sleazy practices in this business with promotions — and this violates FTC regulations –look at the trickery that Karanyi engages in by inflating its prices and then issuing customer loyalty vouchers.  If NI did that, I would say they’re engaging in sham promotional tactics, which is what Karanyi keeps doing. I’m a customer, but I don’t find these practices okay and I will always call out such practices here on LM.

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1

[RSMcGuitar]

On lamia6 said

Ok went back and figured it out. Voucher only applies to regular priced items and nothing in the sale at all. Kinda useless.

Yes, that makes zero sense. Why even put that out during a sale?

[Kirean]

On peter said

I have to respectively disagree that NI is disrespectful to their customers.

Wasn’t necessarily talking about Native per se, albeit the $25 off can be a bit of a meh if you’re keeping track of deals. Aside from 3rd party content, a lot of it/most you’ll get anyway if/when you upgrade/update your Native package. But that’s just my use case. And I agree. A smaller coupon or percentage one off sale items would do a lot more to perhaps push you over your line and grab something spontaneously.

My rant was more of a general thing that I’ve noticed going around, where people have had minor problems and their blight has been met with basically soft spoken FU’s.

And in the same vein, if a customer does a mistake and immediately tries to correct it, it can be met in a rather dismissive and hostile way instead of finding a workable resolution. But when the companies themselves f-up in some kind of a way, they’ll go out their way to guilt trip and ask for understanding. For some companies, it feels like it’s a one way street.

On that note:

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[Author]

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