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They’ve updated the message on their website:
Hello and welcome,
Our website is currently unavailable due to a technical incident. We’re working hard to get everything back up and running as quickly as possible.
Data security and the protection of your information are our top priorities. We’re in close collaboration with a team of skilled IT experts to find a fast and secure solution.
We truly appreciate your support and patience!
If you have urgent questions, you can reach us from Monday to Friday by phone at +49 89 45228920 (from 10am to 5pm, UTC+1).
Best regards,
The Best Service Team