Reply To: Karanyi Customer Experience. Caveat Emptor.

[jorge]

On patrickwichrowski said

On jorge said

I hate this company.

 

Why?

New album soon!

https://linktr.ee/patrickwichrowski

It’s a long history Patrick.
I wrote about it some time ago in the Cakewalk forum.

 

In summary and in quick words, I found a glitch in the web site, and I got some products free. I notified to Karanyi, and they blocked my account including all the content I got with the glitch and the content that I paid for it.

I tried to mediate with them, but it was not possible. I contacted with the boss of the company via LinkedIn to explain him my point of views, but I am waiting a reply from him.

In other words… after this, that is a failure of Karanyi, is one of the companies that I try to avoid, and that I have marked as one of the worst customer experience.

I could have hurt them badly if I had wanted to, but they didn’t even think about it… and I’m not like that either. So, finally, I wish them the best of the wishes, but for me that company does not exist at the moment.

 

 

Computer scientist by profession, and musician as a hobby
https://jorgeserranomusic.com/

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