Reply To: Karanyi Customer Experience. Caveat Emptor.

[peter]

@jorge I recall, very well, how you told me about this in the past. I can understand why Karanyi’s ownership didn’t trust you. In their shoes, I likely wouldn’t either. So, I don’t think that they’re unethical. I just think that they just didn’t trust you. So here’s what I propose:

I’ll reach out to them. I explain how long I’ve known you, that you’re a decent man and a computer scientist. That you are not a hacker, as I’m certain was their concern about you. And I’ll propose that put out an olive branch. I feel very confident that I can get this resolved. And no, I don’t know them. I am a customer, but I’ve never had a conversation with anyone their beyond a support question several years ago.

What do you say? This is the power for good that this community can have that no other community in this space cares about. If people are wronged — or in this case, if there is a misunderstanding — we can use this forum to help get things resolved. If I thought Karanyi were a bad actor, if I thought they were ill-intended and not ethical, I would never contact them. But everything about your story leads me to believe this all about their not having trust that you are a decent man, like I know you are and I will vouch for that.

You’re call. But I would love to help get this resolved.

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