Forums › DEALS › Virtual & Physical Music Gear Deals › Get Total Studio 5 MAX fo$/€99.99 (TS4 MAX users) and intro prices all around › Reply To: Get Total Studio 5 MAX fo$/€99.99 (TS4 MAX users) and intro prices all around
And to clarify, please note that as I’ve stated before I am not in support. I have been at IK for a long time and am now our Digital Marketing Manager but over the years the information and assistance I’ve been able to provide has been overall positive to the point that nobody has yet to be able to take my place (stated frankly and not with any ego, trust me LOL) since I and others here believe I’ve been doing a lot of good for us by taking time to carve out to keep contact to help folks out there without IK going silent on forums or having someone with fewer similar abilities to affect changes, escalate with some more authority, etc take over which is definitely a worse alternative in my humble opinion.
Nor are the IK Forum admins and mods, IK Support does not participate in forums at all as they handle issues in the ticketing system. Mods/admins on our forum and I can, will, and do escalate tickets when necessary and you will be helped. Like I said above I do have a long tenure at IK, I feel I have affected change for things that have been hot topics on forums, assisted with issues directly when possible (I’m not in support but I’ve been here over 15 years and have studied and worked with music and music technology for decades longer than that), and escalated and helped people get sorted countless times and will continue to do so. I think that’s pretty clear and I see nice comments above and also know that others are on your side too and are trying their best to help you, there’s no reason for them not to and in any case where someone has not been helpful I like to think of those as teaching moments to help us all improve.
I represent IK Multimedia so I will post official things. I also may just post random things as a real human being because I also represent one of those. I will try to be clear when I'm just speaking as Peter, instead of "Peter from IK".
I make no promises to be 100% accurate in doing so, though. 🙂