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Reply To: Pigments 6 is here

Forums › DEALS › Virtual & Physical Music Gear Deals › Pigments 6 is here › Reply To: Pigments 6 is here

January 30, 2025 at 3:56 pm #1000023064
Brian
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    @bluescat
    On January 30, 2025 at 3:37 pm antler said

    When I visit their webpage, I see a small banner at the top saying “Our webstore is currently undergoing an update. For assistance, please contact our support team.”

    I could be wrong on this, but I wouldn’t have thought a product launch to be the best time to plan upgrade works.

    They are having issues, from my experience.  Arturia Software Center (their installer/authorizer) still failed for me the next day so I contacted tech support.  They got back advising me to delete a config file and try again.  That made the installer “work” except for not showing several of my owned products (including Pigments).  I was able to install Pigments by getting the installer from their web site, but I am concerned that it will quit because ASC still says I don’t own it.  (It says I only have an expired demo) Still waiting to hear about Pigments from support.

     

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