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[peter]

On jorge said

On peter said

…

On another level, this conversation — where we’re all sharing opinions that are slightly different than another person’s but keeping everything friendly and respectful— epitomizes why I decided to start this community, so that people can have discussions like this, where they could share positive or negative opinions about a developer without concerns that it could result in mean-spirited reactions, censorship or manipulation by a dishonest site owner. I think having that environment makes people more comfortable expressing their real thoughts and opinions — even if they’re the polar opposite of others . I find that it results in much more relaxed, honest and more valuable conversations.

Your friend who keeps the beat.

I am completely agree!!!

And that’s why I love this forum.

About other part of your comments @peter

“They would do much better by reaching out and trying to understand critics.”

In my opinion, this is the key.

Understanding the motivations behind negative comments helps you know and analyze what needs to be improved or changed.

Here in Spain (I don’t know in other countries), we often use the mantra “the customer is right” to try to self-criticize before responding.

Thanks for the kind words @Jorge.

Over in the US, there’s an old saying, “the customer is always right.” Now that’s a bit of an exaggeration, but I’m an empath by nature, and I think businesses are wise to be empaths. A wise business needs to NOT be defensive but put themselves in their customer’s shoes, even when the customer is sorely disappointed and hypercritical of them.

LinkedMusicians Founder. Your friend who keeps the beat.

Check out my music. 

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