Reply To: The Best Service Website Is BACK!!! [The Deals are Back!!!]

[peter]

Sample developer Chris Hein, who, I believe, has libraries released through Best Service, just posted a message about Best Service: “From all I know, I just can say: don’t panic, they will be back.”

It’s at least good to hear from someone. At minimum, this is colossal mismanagement of a crisis. Of course, I realize that Best Service is a small business with less than 12 employees, so I don’t expect them to be as savvy as even a mid-size company, but going dark when your e-commerce website goes down for 6 days, is an extremely poor decision that, unfortunately, will likely harm trust in their brand, even if they get their website working today. I’ve always found them to be a good company to deal with as a customer. With my little affiliate marketing relationship, they seem fine too. I know their affiliate manager showed that he cares about ethical practices, and that’s rare in the affiliate marketing world. So I do respect him. It’s just that they botched the handling of this situation.

 

[EDIT: in between other things– it took me long enough to finish this post that I was beat to post the update! Kudos, @yanthesinger !]

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