Reply To: The Best Service Website Is BACK!!! [The Deals are Back!!!]

[peter]

Ah, okay. From the thread at VI-Control where Best Service is posting –where the crowd quickly went toxic and people started arguing with each other  —  Best Service’s email is not working. Of course, that’s one more reason they should have been communicating in social media. I’m not looking to castigate them for this, but I just hope (1) they’re okay and get things resolved very soon, and (2) if/when they get their site and email back up, that they learn from this experience on the IT end and on the communication end, that when you have a crisis like this, you DO NOT stop communication with the public and your partners. If your email isn’t working, you use your social media accounts to communicate clearly and respond to questions. You never go dark.

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