Reply To: The Best Service Website Is BACK!!! [The Deals are Back!!!]

[peter]

On Kirean said

Well, the VIC thread gave us this at least, so maybe things are not as nefarious:

In addition, we would like to add that your Best Service User Accounts and associated licenses have not been impacted by this technical incident. Thanks again for your patience.

Of course, that’s good to see.

They should be sharing that message on their social media accounts on the major platforms and over on their official customer support forum on KVR — where I (edrummist) started a thread last week. They should have shared that message several days ago — the first thing a company should be doing in a crisis like this is, if they have information like that to share with the public that will reassure them — get that message out.

FTR, I usually don’t post in any other music-related forums than this one.

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