Reply To: Karanyi Customer Experience. Caveat Emptor.

[Peter DeLegge]

Reading through the comments in this thread, I realize we’ve all wondered about the reasoning behind why Dani Karanyi would post once and then completely blow it off. It seems arrogant. I think it’s rather likely that our community being small is a factor. But every developer would be wise not to write off this community because it’s small and new. Why? While I’m known as a digital marketing strategist, I know SEO very well. Subsequently, while I didn’t obsess over SEO on this site because of time limitations, I did a good deal of things to ensure this site does well in search and AI. As a result, this thread comes up on searches for “karanyi” plus other keywords.

So even if the developer has no interest in doing the right thing, he’d still be wise to do the smart thing. At this point, I don’t think a developer that took this long to act is motivated by ethics, at most, they’ll try damage control if they realize that customers or former customers reporting bad experiences can hurt them. It’s reactive, and that to me, doesn’t reflect sincerity. Sure, they might post here again, because they found a customer told them that he was leaving because of this, but if that’s what it takes to motivate a company — they’re not a company that I would ever trust again.

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