Yeah, not paying twice. If the plugins stop working at some point, then shame on me for being stupid and buying them in the first place.

Well, the VIC thread gave us this at least, so maybe things are not as nefarious:

In addition, we would like to add that your Best Service User Accounts and associated licenses have not been impacted by this technical incident. Thanks again for your patience.

Rumors or not, speculation or not, the silence will be filled with something as people are concerned for their financial investments. And that concern increases more and more as the time passes.

Good communication builds trust with the customers and gives them assurance that everything is under control.

I’m giving them the benefit of doubt since if they had actual critical customer data leak, they’re doing the most piss poor job at handling that, especially when they’re in the EU. IF there are issues with customer data potentially going to bad actors, the current messaging is totally unacceptable. People should know what was potentially leaked…Read More

I doubt they’re going under, but being down 5+ days means something catastrophic must have happened.

However, if it’s a hack that involved customer data, they’d probably have to had reported that already as they’re based in EU.

If they don’t have an internal web team and outsourced the backend to another company, and that another company effed…Read More