I think this situation can easily be resolved. There’s nothing in what you’ve shared that leads me to believe that Karanyi is a bad company. They just — wrongly — thought that you could be a bad actor. I just sent them a message using their contact form (I don’t know anyone from the company, I’m just a regular paying customer). I linked to t…Read More

@jorge I recall, very well, how you told me about this in the past. You know, many years ago, when I had my publication on marketing, I wrote about how companies should respond to customer issues online and it went viral, getting quoted by Harvard, in business magazines, in dozens of books (if you’re in the marketng world, Seth Godin praised the…Read More